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Credit Contracts and Consumer Finance

Equip your staff with essential knowledge of the legislation governing consumer credit contracts, focusing on responsible lending practices and creditor disclosure requirements to ensure full compliance and promote ethical consumer finance.

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Online course details

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Delivery

SCORM files or hosted on our Platform

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Course Format

Accelerated Learning (20-30 min)

Structured Learning (35-40 min)

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Regulation/Law

Credit Contracts and Consumer Finance Act 2003 (CCCFA)

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Region
New Zealand

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About this online course

Our Credit Contracts and Consumer Finance Act course equips participants with the essential knowledge and tools to fully understand the legislation governing consumer credit contracts. It covers key requirements for responsible lending practices and the strict provisions regarding creditor disclosures at the outset and throughout the life of a consumer credit contract. Through interactive scenarios and practical insights, this course ensures your staff are not only informed but also fully compliant with their legal obligations, fostering a transparent and ethical approach to consumer finance.

Credit Contracts and Consumer Finance

Course Overview

Course summary

Course summary

Ensure your staff understand their legal obligations under New Zealand’s Credit Contracts and Consumer Finance Act (CCCFA), including responsible lending principles, contract disclosures, and borrower protections. This knowledge is crucial for compliance and promoting ethical lending practices in consumer credit interactions.

Key modules

Key modules

  • The law
  • Criminal penalties for breach
  • What does the CCCFA cover?
  • When does the CCCFA apply?
  • Responsible lending principles
  • Responsible lending conduct
  • Advertising to provide credit or finance
  • Disclosure statements
  • Substantial hardship
  • Buy-back transactions
  • Guarantees and guarantors
  • Oppressive contracts
  • More about the CCCFA
  • Consumer leases
Learning outcomes

Learning outcomes

By the end of this course, participants will be able to:

  • understand the CCFA, what it is and when it applies;
  • know what is meant by responsible lending principles and conduct;
  • understand disclosure standards and their requirements;
  • be informed about ending and enforcing credit contracts; and
  • understand the consequences of a breach.
Legislation covered

Legislation covered

Credit Contracts and Consumer Finance Act 2003 (CCCFA)

Course formats

Structured Learning

Ideal for first-time learners or those with little prior knowledge, covering the entire topic in 30-40 minutes.
Structured Learning

Accelerated Learning

Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.
Accelerated Learning

Delivery options

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SCORM-compliant file

Our client services team can deliver our courses via SCORM file if you have a Learning Management System (LMS) or SCORM-compliant software.
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Safetrac Platform

Alternatively, you can use our Compliance Platform to house any training material, track policy acceptance, administer surveys, and audits—all in one place. We can get you up and running within a few weeks.

Enquire about this course for your organisation

Book a free training needs analysis with one of our Compliance Experts to help you build out the ideal compliance training program.
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Related courses

Increase your compliance by bundling our related courses. This ensures you cover multiple topics and legislations for a holistic approach.

Why Choose Safetrac’s Compliance Courses

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Versatile Course Formats

Options include comprehensive compliance courses and short, bite-sized modules to meet diverse training needs.
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Engaging and Customisable

Our courses provide engaging, customisable content, from videos to interactive modules, tailored to your business.
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Legally Up-to-Date

All content is regularly updated to reflect the latest legislation, ensuring your training remains compliant.
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Flexible Delivery Options

Available via SCORM or our Compliance Platform, with regular updates provided whenever legal changes occur.

Exceptional Customer Service

Our local Client Services team ensures a smooth setup within a few weeks and offers ongoing support for all your learning and training needs.
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Trusted by Leading Brands

Renowned companies like Uber, Chubb, and David Jones rely on our compliance training solutions.

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