Credit Contracts and Consumer Finance
Equip your staff with essential knowledge of the legislation governing consumer credit contracts, focusing on responsible lending practices and creditor disclosure requirements to ensure full compliance and promote ethical consumer finance.
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Our Credit Contracts and Consumer Finance Act course equips participants with the essential knowledge and tools to fully understand the legislation governing consumer credit contracts. It covers key requirements for responsible lending practices and the strict provisions regarding creditor disclosures at the outset and throughout the life of a consumer credit contract. Through interactive scenarios and practical insights, this course ensures your staff are not only informed but also fully compliant with their legal obligations, fostering a transparent and ethical approach to consumer finance.
Course Overview
Course summary
Ensure your staff understand their legal obligations under New Zealand’s Credit Contracts and Consumer Finance Act (CCCFA), including responsible lending principles, contract disclosures, and borrower protections. This knowledge is crucial for compliance and promoting ethical lending practices in consumer credit interactions.
Key modules
- The law
- Criminal penalties for breach
- What does the CCCFA cover?
- When does the CCCFA apply?
- Responsible lending principles
- Responsible lending conduct
- Advertising to provide credit or finance
- Disclosure statements
- Substantial hardship
- Buy-back transactions
- Guarantees and guarantors
- Oppressive contracts
- More about the CCCFA
- Consumer leases
Learning outcomes
By the end of this course, participants will be able to:
- understand the CCFA, what it is and when it applies;
- know what is meant by responsible lending principles and conduct;
- understand disclosure standards and their requirements;
- be informed about ending and enforcing credit contracts; and
- understand the consequences of a breach.
Legislation covered
Credit Contracts and Consumer Finance Act 2003 (CCCFA)
Course formats
Structured Learning
Accelerated Learning
Delivery options
Delivery options
SCORM-compliant file
Safetrac Platform
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